Several days ago my Alexa stopped playing music. However alexa continues to provide Flash briefing, weather, Skill apps, etc.Alexa understands the command to "Play music Prime ..." and says that she is developing a playlist but no music is ever played.
The same result occurs if I use the iPad app to start music on Alexa. The input is accepted by the "wheel of death" circles for awhile then the music chosen goes back to the unselected state.
Has anyone else seen this problem or have suggestions for a fix?
When listening to your favourite music on your Echo devices, it gets rather annoying when your voice command to Alexa doesn’t hold and the music suddenly turns off. Or else, the song stops for a few moments before it resumes on its own. This sudden stoppage or stop-and-play interruptions makes it difficult for any listener to continue as one looks for solution to resolve the issue. Another aspect of the problem emerges when Alexa responds to ‘play music’ command but doesn’t actually play the music. All this and more can have various reasons. Indeed, when you are gripped with Alexa Not Playing Music issue, foremost comes to the mind that “Why Does Alexa Stop Playing Music?” Factors leading to this issue can range from Amazon account issues, Wi-Fi connectivity problems, network issues or even incompatible Alexa app configurations.