Inserting a paper stack in the tray is not tricky if done patiently. However, this thing can go wrong and show errors when not done properly. Many users say their actually. This can be because of the following reasons-
The paper might not be able to connect or sense by the feed rollers.
The paper tray is overloaded with bundled papers in it
The paper tray is not correctly inserted into the printer
The paper settings are wrong or mismatch in the paper setting of the printer driver and paper tray.
Displacement of paper can also cause paper jamming. Therefore, to avoid such issues do not overload the paper tray and make sure you place the paper within the margins drawn on the paper tray.
Solution one: Reset the product
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on.
Solution two: Check the condition of the paper, and then reload it
Replace any ripped, dusty, wrinkled, or bent paper. NOTE: Use only plain, white, unused paper in the product until you resolve the issue.
Make sure that all of the paper in the tray is the same size and type. Never load mixed types of paper at the same time.
Tap the stack of paper on a flat surface to align the edges.
Make sure that the stack of paper has at least 10 sheets and no more than 25 sheets of paper. NOTE: Do not load too much paper in the product.
Insert the stack of paper into the product, and then gently push the paper guides snugly against the paper. Make sure that the paper is fully inserted into the product.
Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time. Then, try printing again.
Solution three: Adjust the paper settings in the print driver
The paper settings in the print driver must match what is loaded in the tray.
NOTE: These changes do not change the default print settings. The print settings return to default the next time the program opens.
Open the document that you were trying to print when the issue occurred.
Click File, and then click Print. The Print dialog box opens.
Click the button that opens the Properties dialog box. Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Click the tab that provides paper type and size settings. The tab might be Features or Paper/Quality.
From the Size is a drop-down menu, select the paper size that matches the paper in the tray.
From the Type is a drop-down menu, select the paper type that matches the paper in the tray.
Click OK, and then click OK again to print the document.
Regards, James
This is really helpful! The printer in my offices is having a problem. I have a lot of paper works to do as an assistant at
To get help with your academic needs, we provide for students of Bachlors & Masters.
Snapfish is here to help you turn your pictures and photos into beautiful décor, photo books, mugs, prints, wall art, etc. Also, all the services they deliver at discounted rates when you use .
At Scholarship Friend, you will get an extensive range of fully-funded for developing countries which would cover all the expenditures of your accommodation, travels, and other requirements. But still, it would be your decision to choose the best amongst the rest.
Hello,
I faced that same issue when i bought a new hp printer last week through but when i saw the paper tray was not correctly inserted into the printer, thanks for this post, many printer users are not realized that little problems, which are solved by them self.
Helping you save big from your pocket, gives you the opportunity to get high returns while spending the least through coupon codes Australia.